期刊論文
學年 | 103 |
---|---|
學期 | 1 |
出版(發表)日期 | 2014-12-01 |
作品名稱 | Antecedents of Intention to Use CUSS System: Moderating Effects of Self-Efficacy |
作品名稱(其他語言) | |
著者 | Lily Shui-Lien Chen; Karen Iee-Fung Wu |
單位 | |
出版者 | |
著錄名稱、卷期、頁數 | Service Business 8(4), p.615-634 |
摘要 | The current research attempts to examine the antecedent factors of personal innovativeness, switching costs, and switching barriers affecting flight passengers’ attitude toward the common-use self-service (CUSS) usage which in turn affects their behavioral intention. This research also tests the moderating effect of self-efficacy on the relationships between the antecedents and attitude toward CUSS usage. The results from a survey of 523 respondents from the Taiwanese Taoyuan International Airport indicate that the antecedent factors of personal innovativeness and switching barriers have positive and negative influences, respectively on attitude toward CUSS usage which in turn positively affects the behavioral intention. In addition, self-efficacy plays an important moderating role on the relationships between switching barriers and switching costs on attitude toward CUSS usage. In this article, personal innovativeness is investigated on affecting consumer behavior in the acceptance of IT related innovations. Implications for future research are discussed and limitations noted. |
關鍵字 | CUSS;Personal innovativeness;Switching barriers;Switching costs |
語言 | en |
ISSN | 1862-8516;1862-8508 |
期刊性質 | 國外 |
收錄於 | SSCI |
產學合作 | |
通訊作者 | Karen Iee-Fung Wu |
審稿制度 | 否 |
國別 | DEU |
公開徵稿 | |
出版型式 | ,電子版,紙本 |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/108287 ) |