Knowledge management technologies and applications—literature review from 1995 to 2002
學年 92
學期 1
出版(發表)日期 2003-08-01
作品名稱 Knowledge management technologies and applications—literature review from 1995 to 2002
作品名稱(其他語言)
著者 廖述賢; Liao, Shu-hsien
單位 淡江大學經營決策學系
出版者 Elsevier
著錄名稱、卷期、頁數 Expert Systems with Applications 25(2), pp.155-164
摘要 This paper surveys knowledge management (KM) development using a literature review and classification of articles from 1995 to 2002 with keyword index in order to explore how KM technologies and applications have developed in this period. Based on the scope of 234 articles of knowledge management applications, this paper surveys and classifies KM technologies using the seven categories as: KM framework, knowledge-based systems, data mining, information and communication technology, artificial intelligence/expert systems, database technology, and modeling, together with their applications for different research and problem domains. Some discussion is presented, indicating future development for knowledge management technologies and applications as the followings: (1) KM technologies tend to develop towards expert orientation, and KM applications development is a problem-oriented domain. (2) Different social studies methodologies, such as statistical method, are suggested to implement in KM as another kind of technology. (3) Integration of qualitative and quantitative methods, and integration of KM technologies studies may broaden our horizon on this subject. (4) The ability to continually change and obtain new understanding is the power of KM technologies and will be the application of future works.
關鍵字 Knowledge management;Knowledge management technologies;Knowledge management applications;Literature survey
語言 en
ISSN 0957-4174
期刊性質 國外
收錄於
產學合作
通訊作者
審稿制度
國別 GBR
公開徵稿
出版型式 ,紙本
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