COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry
學年 109
學期 2
出版（發表）日期 2021-07-16
作品名稱 COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry
作品名稱（其他語言）
著者 Jie Yin; Yensen Ni
單位
出版者
著錄名稱、卷期、頁數 Journal of Hospitality and Tourism Management 47, p.431-442
摘要 The impact of COVID-19 on the emotions or behaviors of employees in tourism enterprises would be worthwhile for investigation since COVID-19 has harmed not only people's health and lives but also most tourism enterprises. By identifying the effect of COVID-19 event strength on avoidance coping behaviors, the behaviors isolated from customers unlikely beneficial for tourism enterprises, we not only revealed that COVID-19 event strength indirectly affects avoidance coping behaviors through either the fear of external threat or psychological safety, but also disclosed that supervisor safety support would moderate the effect of psychological safety on such coping behaviors. We argue that understanding potential causes, such as the fear of external threat and psychological safety, and identifying possible solutions, like supervisor safety support, may be key factors for restarting tourism enterprises successfully under the severe impact of the COVID-19 pandemic.
關鍵字 COVID-19 event strength; Fear of external threat; Psychological safety; Supervisor safety support; tAvoidance coping behaviors; Tourism employees
語言 en
ISSN 1447-6770
期刊性質 國外
收錄於
產學合作
通訊作者 Yensen Ni
審稿制度 否
國別 NLD
公開徵稿
出版型式 ,電子版
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/125566 )