Does “Nei Juan” affect “Tang Ping” for hotel employees? The moderating effect of effort-reward imbalance.
學年 111
學期 1
出版（發表）日期 2023-01-09
作品名稱 Does “Nei Juan” affect “Tang Ping” for hotel employees? The moderating effect of effort-reward imbalance.
作品名稱（其他語言）
著者 Jie Yin; Yingchao Ji b; Yensen Ni
單位
出版者
著錄名稱、卷期、頁數 International Journal of Hospitality Management 109, 103421
摘要 Nei Juan and Tang Ping, the two popular buzzwords in Chinese online communication, reflect the work behavior of the younger generation of China. By employing time-lagged data from eight upscale hotels with matched responses, we not only revealed that Nei Juan (i.e., involution measured by suffering compulsory citizenship behavior) affected Tang Ping (i.e., lying flat measured by adopting work withdrawal behavior) via emotional exhaustion and workplace anxiety but also effort-reward imbalance intensified the negative effect of Nei Juan on Tang Ping. Through two diametrically opposed words (i.e., Nei Juan representing "excessive competition" and Tang Ping representing "withdrawal from competition"), reflecting the frustration of the younger generation in the fierce competition in China, we argue that, to our understanding, this study might be the first attempt to explore the mechanism and mitigation of how Nei Juan affects Tang Ping from the younger generation perspective, which may contribute to the existing literature.
關鍵字 Compulsory Citizenship Behavior (CCB);Work Withdrawal Behavior (WWB);Effort-reward imbalance (ERI);Emotional Exhaustion (EE);Workplace Anxiety (WA);Conservation of Resources (COR) Theory
語言 en_US
ISSN
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者
審稿制度 是
國別 USA
公開徵稿
出版型式 ,電子版
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/123146 )