The Integrated Relationship among Organizational Learning, TQM and Firm's Business Performance: A Structural Equation Modeling Approach
學年 103
學期 2
出版（發表）日期 2015-03-17
作品名稱 The Integrated Relationship among Organizational Learning, TQM and Firm's Business Performance: A Structural Equation Modeling Approach
作品名稱（其他語言）
著者 Lee, Chen-Ying; Hsu-Hua Lee
單位
出版者
著錄名稱、卷期、頁數 International Business Research 8(5), pp.43-54
摘要 The methodology of the organizational learning and total quality management (TQM) in the industry is becoming crucial, but there are few empirical studies to investigate the relationship between organizational learning and TQM on business performance in non-life insurance industry. The purpose of this paper is to understand the integrated relationship between organizational learning and TQM as two sources of sustainable competitive advantage. The paper proposes several hypotheses related to the relationship among organizational learning, TQM and business performance. A survey method is used to collect empirical data from non-life insurance companies in Taiwan. In this study, 414 effective questionnaires are analyzed and structural equation modeling is used to verify the research framework and hypotheses. The empirical findings indicate that organizational learning has significant and positive effects on TQM; both organizational learning and TQM have significant and positive effects on business performance; and TQM fosters business performance and playa mediating role between organizational learning and business performance.
關鍵字 organizational learning;total quality management;integrated relationship;business performance;structural equation modeling
語言 en
ISSN 1913-9004 1913-9012
期刊性質 國外
收錄於
產學合作
通訊作者
審稿制度 是
國別 CAN
公開徵稿
出版型式 ,電子版,紙本
相關連結

機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/106034 )

SDGS 產業創新與基礎設施