The impact of transactive memory systems on IS development teams' coordination, communication, and performance
學年 100
學期 2
出版(發表)日期 2012-04-01
作品名稱 The impact of transactive memory systems on IS development teams' coordination, communication, and performance
作品名稱(其他語言)
著者 Hsu, Jack Shih-Chieh; Shih, Sheng-Pao; Chiang, Jerry C.; Liu, Julie Yu-Chih
單位 淡江大學資訊管理學系
出版者 Kidlington: Pergamon
著錄名稱、卷期、頁數 International Journal of Project Management 30(3), pp.329–340
摘要 The high complexity nature of current contemporary software makes team a popular work style in information system development (ISD) projects. ISD is a knowledge intensive process which requires members to exchange and coordinate knowledge resources effectively. However, it is reported that ISD projects often failed because of coordination breakdown and insufficient knowledge exchange resulting from ineffective communication among team members. This highlights the importance of understanding how to enhance those knowledge-oriented teamwork activities. Drawing on this issue, this study aims at exploring the critical role of transactive memory system (TMS) on teamwork processes and performance. Data collected from 236 IS personnel confirmed our hypotheses that having a mature TMS can effectively enhance performance directly, and indirectly through improving communication and coordination process. Lastly, discussions of the results and implications toward practitioners and academia are provided.
關鍵字 Software project; Project team performance; Transactive memory systems; Coordination; Communication
語言 en
ISSN 0263-7863
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者 Liu, Julie Yu-Chih
審稿制度
國別 GBR
公開徵稿
出版型式 紙本
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