The impact of transactive memory systems on IS development teams' coordination, communication, and performance | |
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學年 | 100 |
學期 | 2 |
出版(發表)日期 | 2012-04-01 |
作品名稱 | The impact of transactive memory systems on IS development teams' coordination, communication, and performance |
作品名稱(其他語言) | |
著者 | Hsu, Jack Shih-Chieh; Shih, Sheng-Pao; Chiang, Jerry C.; Liu, Julie Yu-Chih |
單位 | 淡江大學資訊管理學系 |
出版者 | Kidlington: Pergamon |
著錄名稱、卷期、頁數 | International Journal of Project Management 30(3), pp.329–340 |
摘要 | The high complexity nature of current contemporary software makes team a popular work style in information system development (ISD) projects. ISD is a knowledge intensive process which requires members to exchange and coordinate knowledge resources effectively. However, it is reported that ISD projects often failed because of coordination breakdown and insufficient knowledge exchange resulting from ineffective communication among team members. This highlights the importance of understanding how to enhance those knowledge-oriented teamwork activities. Drawing on this issue, this study aims at exploring the critical role of transactive memory system (TMS) on teamwork processes and performance. Data collected from 236 IS personnel confirmed our hypotheses that having a mature TMS can effectively enhance performance directly, and indirectly through improving communication and coordination process. Lastly, discussions of the results and implications toward practitioners and academia are provided. |
關鍵字 | Software project; Project team performance; Transactive memory systems; Coordination; Communication |
語言 | en |
ISSN | 0263-7863 |
期刊性質 | 國外 |
收錄於 | SSCI |
產學合作 | |
通訊作者 | Liu, Julie Yu-Chih |
審稿制度 | |
國別 | GBR |
公開徵稿 | |
出版型式 | 紙本 |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/77009 ) |