Is Competence Set Expansion in the Information Service Industry a Planned Behavior? The Moderating Effects of Action Control Style
學年 97
學期 1
出版(發表)日期 2008-12-01
作品名稱 Is Competence Set Expansion in the Information Service Industry a Planned Behavior? The Moderating Effects of Action Control Style
作品名稱(其他語言)
著者 Shee, D. Y.; Wu, Ya-ling
單位 淡江大學資訊管理學系
出版者 Taylor & Francis
著錄名稱、卷期、頁數 The Service Industries Journal 28(10), pp.1385-1398
摘要 Technological advancement has brought dramatic changes to most industries. As a result, the pressure to compete has intensified tremendously. This is especially evident in the information service (IS) industry where the need of companies to expand their employees' competence set (CS) becomes critical. This study investigated whether CS expansion in the IS industry is a planned behavior moderated by individual style of action control. A mail survey was carried out to collect data from the IS companies in Taiwan. A total of 190 valid samples were obtained. The results of analyses showed that our proposed model provided a good fit to the data. Attitude tendency (AT), subjective norms (SN), and computer/information technology (IT) self-efficacy positively affected employees' intentions of expanding the CS. Moreover, we found that the action control style moderated the effects of AT, SN, and computer/IT self-efficacy on behavioral intention. The implications of this study as well as its limitations are discussed.
關鍵字 competence set expansion;information service industry;action control style
語言 en
ISSN 0264-2069
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者 Shee, D. Y.
審稿制度
國別 GBR
公開徵稿
出版型式 ,電子版
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