Competence Maps for the Information Service Industry
學年 97
學期 2
出版(發表)日期 2009-07-01
作品名稱 Competence Maps for the Information Service Industry
作品名稱(其他語言)
著者 Shih, Ying-wei; Wu, Ya-ling; Wang, Yi-shun; Wang, Yu-min
單位 淡江大學資訊管理學系
出版者 Routledge
著錄名稱、卷期、頁數 International Journal of Human Resource Management 20(7), pp.1614-1629
摘要 The primary aim of this paper is to construct competence maps for the information service industry. Starting with a review of the literature related to the information service industry and the competence in this industry, this study defined a pool of competence items and developed a questionnaire for field survey. Based on the data collected from the information service companies in Taiwan, a series of factor analyses with item filtration was carried out. This resulted in a six-factor solution including Cognition, Management I (organizing, leading, and controlling), Management II (planning), Technology Infrastructure, Application Systems, and Clerical Processing as the competence sets. Then the factor-based scales were created to represent the derived competence sets, the pairwise correlations between these scales were calculated, and the competence maps were constructed accordingly. The results obtained may be helpful to the internal (e.g., training/education, deployment, or substitution) and the external (e.g., recruitment) developments of human resource in information service companies.
關鍵字 competence map;information service industry
語言 en
ISSN 0958-5192
期刊性質 國外
收錄於 SSCI
產學合作
通訊作者 Shih, Ying-wei
審稿制度
國別 GBR
公開徵稿
出版型式 ,電子版
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