期刊論文
| 學年 | 108 |
|---|---|
| 學期 | 1 |
| 出版（發表）日期 | 2019-11-01 |
| 作品名稱 | Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store |
| 作品名稱（其他語言） | |
| 著者 | Hung-CheWu; Chi-Han; Ching-Chan Cheng |
| 單位 | |
| 出版者 | |
| 著錄名稱、卷期、頁數 | Journal of Retailing and Consumer Services 51, p.409-420 |
| 摘要 | The objective of this study is to examine the experiential quality of consumers to better understand the relationship impact on their perceived experiential psychological states and experiential outcomes in the retail industry. The data were collected from 548 consumers who completed purchasing items at one Bingo Box in Shanghai, indicating that the proposed model fitted the data. Results will assist retail management in developing and implementing self-service strategies to increase experiential quality and experiential psychological states in order to increase consumer perceptions of experiential outcomes. |
| 關鍵字 | xperiential quality;Experiential psychological states;Experiential outcomes |
| 語言 | en |
| ISSN | 0969-6989;1873-1384 |
| 期刊性質 | 國外 |
| 收錄於 | SSCI |
| 產學合作 | |
| 通訊作者 | |
| 審稿制度 | 是 |
| 國別 | GBR |
| 公開徵稿 | |
| 出版型式 | ,電子版,紙本 |
| 相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/118057 ) |