期刊論文
| 學年 | 102 |
|---|---|
| 學期 | 1 |
| 出版（發表）日期 | 2013-11-01 |
| 作品名稱 | Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment |
| 作品名稱（其他語言） | |
| 著者 | Shih, Sheng-Pao; Jiang, James J.; Klein, Gary; Wang, Eric |
| 單位 | 淡江大學資訊管理學系 |
| 出版者 | Amsterdam: Elsevier BV * North-Holland |
| 著錄名稱、卷期、頁數 | Information & Management 50(7), p.582–589 |
| 摘要 | The unique environment of the information technology (IT) worker is prone to create work exhaustion, a conceptual component of job burnout. Prior research on the IT worker focuses primarily on the antecedent conditions to work exhaustion, uniquely identifying the IT work environment including emotional dissonance, perceived workload, role ambiguity and conflict, autonomy, and fairness of rewards. However, though work exhaustion is a critical product of conditions in the IT work environment, two ignored dimensions of job burnout theory, depersonalization and lessened feelings of personal accomplishment, create a more complete picture and extend current models of IT worker burnout. The extended model with established antecedents is empirically tested through survey techniques and found to hold. Management needs to be aware of these additional symptoms of burnout to circumvent undesirable consequences. |
| 關鍵字 | IT employees;Work exhaustion;Depersonalization;Personal accomplishment;Job satisfaction |
| 語言 | en_US |
| ISSN | 0378-7206 1872-7530 |
| 期刊性質 | 國外 |
| 收錄於 | SSCI |
| 產學合作 | |
| 通訊作者 | Klein, Gary |
| 審稿制度 | 是 |
| 國別 | NLD |
| 公開徵稿 | |
| 出版型式 | ,紙本 |
| 相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/92815 ) |