會議論文
| 學年 | 96 |
|---|---|
| 學期 | 2 |
| 發表日期 | 2008-05-25 |
| 作品名稱 | TQM and Organizational Innovation on Continuing Education with Strategic Management Viewpoint: Concept、Model and Propositions |
| 作品名稱（其他語言） | |
| 著者 | Chang, Wen-Jung; Liao, Shu-Hsien; Tay, Christina; Wu, Chi-Chuan |
| 作品所屬單位 | 淡江大學經營決策學系 |
| 出版者 | 臺北縣 : 淡江大學 |
| 會議名稱 | 2008年兩岸管理科學暨企業經營學術研討會 |
| 會議地點 | 臺北縣, 臺灣 |
| 摘要 | Facing rapid changes in Taiwan's educational environment, especially the homogeneity of competition, uncertain education policies, the continuing decline in birth rate and limited resources of funds, continuing education (CE) institutes thus are forced to make an attempt to retarget their market and customers. Conventionally, TQM and BPR are well-known approaches for process improvement and organizational innovation. TQM is less risky for organization to innovate and is one for incremental improvement whereas BPR is for radical improvement. However, existing research on TQM-innovation relationship largely focuses on manufacturing and services industries but not education sector and most of them involves in empirically investigating TQM's likely impacts on innovation and exploring the determinant factors of TQM that influence innovation which are often subject to omitted effects of environmental context and probably brings to a biased conclusion. The objective of this study is linking TQM theory to organizational innovation and providing practitioners and researchers more insights on innovation management. To clearly depict the TQM-innovation relationship under an organization's strategic direction, the authors develop a system architecture named ESC (Environment-Strategy-Culture) and propose seven propositions for further empirical testing. Finally, this study introduces a conceptual model as a benchmark to facilitate the understanding of the organizational innovation and quality system in a CE institute. |
| 關鍵字 | TQM;Organizational Innovation;Continuing Education;Strategic Management;Case Study |
| 語言 | en |
| 收錄於 | |
| 會議性質 | 兩岸 |
| 校內研討會地點 | 淡水校園 |
| 研討會時間 | 20080525~20080525 |
| 通訊作者 | |
| 國別 | TWN |
| 公開徵稿 | Y |
| 出版型式 | |
| 出處 | 2008年兩岸管理科學暨企業經營學術研討會論文集, pp.29-49 |
| 相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/88992 ) |