期刊論文
| 學年 | 98 |
|---|---|
| 學期 | 1 |
| 出版（發表）日期 | 2009-08-01 |
| 作品名稱 | Does Job Standardization Decrease Organizational Citizenship Behavior? |
| 作品名稱（其他語言） | |
| 著者 | Chen, Li-Chan; Han-Jen Niu; Wang, Yau-De; Yan, Chyan; Tsaur, Sheng-Hshiun |
| 單位 | 淡江大學管理科學學系 |
| 出版者 | Thousand Oaks: Sage Publications, Inc. |
| 著錄名稱、卷期、頁數 | Public Personnel Management 38(3), pp.39-49 |
| 摘要 | Organizational citizenship behavior (OCB) is of key importance in the workplace. Researchers have discussed numerous motivation factors affecting OCB, but they have not examined the relative contributions of job standardization to OCB. This article describes an empirical study that examined the relationship between job standardization and OCB in the hospitality sector. Regression analysis of survey data from 214 hotel employees supported the relationship between job standardization and OCB. ANOVA analysis revealed that high degrees of job standardization indicate a higher level of OCB. |
| 關鍵字 | Organizational Citizenship Behavior; Job Standardization; Hospitality |
| 語言 | en |
| ISSN | 0091-0260 |
| 期刊性質 | 國外 |
| 收錄於 | SSCI |
| 產學合作 | |
| 通訊作者 | |
| 審稿制度 | 是 |
| 國別 | USA |
| 公開徵稿 | |
| 出版型式 | 紙本 |
| 相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/65032 ) |