期刊論文
學年 | 98 |
---|---|
學期 | 1 |
出版(發表)日期 | 2009-12-01 |
作品名稱 | A Study of a Nursing Department Performance Measurement System: Using the Balanced Scorecard and the Analytic Hierarchy Process |
作品名稱(其他語言) | |
著者 | Chu, Hsuan-Lien; Wang, Chen-Chin; Dai, Yu-Tzu |
單位 | 淡江大學會計學系 |
出版者 | Pitman: Jannetti Publications, Inc. |
著錄名稱、卷期、頁數 | Nursing Economics 27(6), pp.401-407 |
摘要 | The article presents a study which examines the effect of balanced score card (BSC)-based incentive plan on the financial and non-financial performance of the nursing department in a hospital in Taiwan. The study reveals that BSC-based incentive plan improves patient satisfaction rate, goal achievement rate and blood preparation error rate. It suggests that the plan motivates nurses to exert more effort and enhance their performance. |
關鍵字 | |
語言 | en |
ISSN | 0746-1739 |
期刊性質 | 國外 |
收錄於 | SSCI |
產學合作 | |
通訊作者 | |
審稿制度 | |
國別 | USA |
公開徵稿 | |
出版型式 | 紙本 |
相關連結 |
機構典藏連結 ( http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/64173 ) |